Many users use Outlook 2016 as their default email client, but sometimes Outlook 2016 crashes when opening mail with an attachment. This can be a big problem for some users, so let’s see how to fix this issue.Outlook crashes can be problematic, and speaking of crashes, here are some common problems that users reported:. Outlook 2016 crashes when opening PDF attachments – This issue usually occurs due to PDF add-in in Outlook. To fix the issue, simply disable this add-in and check if that solves your problem.
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Outlook 2016 crashes when attaching files, saving attachments, adding attachment, opening attachments, sending email with attachment, viewing email with attachment – There are many attachment-related issues that can occur in Outlook 2016, but you should be able to fix them using one of our solutions. Outlook 2016 crashes when opening email – Sometimes Outlook might crash as soon as you open an email. This is a big problem, but you might be able to fix it by starting Outlook in Safe Mode.Outlook 2016 crashes when opening mail with attachment, how to fix it? Solution #1 – Install the latest updatesIf Outlook 2016 crashes when working with mail with attachment, you might be able to fix the problem simply by installing the latest updates.
Outlook usually installs the missing updates automatically, but you can always check for updates on your own.To do that, just do the following:. Open Outlook 2016. Head over to File Office Account Office updates Update now.Outlook 2016 will now check for available updates and download them in the background. Once the latest updates are installed, check if the problem is still there. Solution #2 – Disable Outlook add-insIf Outlook 2016 crashes while working with mail with attachment, it’s rather likely that one of your add-ins is the problem. Add-ins provide extra functionality, and they allow you to connect Outlook with other applications in order to exchange information.Although add-ins can be useful, some add-ins can cause issues such as this tone to appear. To fix the problem, it’s advised to disable the add-ins.
To disable the add-ins, you just need to do the following:. Go to File Options Add-ins. Look for the Manage section, now click the Go button. When the dialog box appears, disable all add-ins and click the OK button.After doing that, check if the problem is still there. If the problem doesn’t appear anymore, you need to enable add-ins one by one until you manage to recreate the problem. Once you find the problematic add-in, keep it disabled or remove it and the problem should be permanently resolved.Several users reported that Skype for Business plugin caused the issue, but other plug-ins can cause this problem as well, so be sure to disable them all.
Outlook Freezing When Opening Attachments![]()
Solution #3 – Start Outlook in Safe ModeSome users reported that they can’t start Outlook 2016 at all, and if that happens, you need to start Outlook in Safe Mode. Outlook Safe Mode uses the defaults settings and it keeps all the add-ins disabled, so if the problem is related to your add-ins or settings, the Safe Mode should help you with that.To start Outlook in Safe Mode, you just need to do the following:. Press Windows Key + R to open the Run dialog. Enter Outlook /safe and click the OK button. Choose Profiles window will now appear. Click OK to start Outlook.If Outlook manages to start in Safe Mode, it’s almost certain that one of your settings or add-ins is causing the issue.
Keep in mind that starting Outlook in Safe Mode won’t fix your problem, but it’s a good way to troubleshoot the issue. Solution #4 – Reinstall OutlookIf Outlook 2016 crashes while trying to open email with attachments, it’s possible that your Outlook installation is corrupted. This can be a problem, but you can easily fix it by reinstalling Outlook. There are several methods to do that, but if you want to completely remove Outlook, we suggest using an uninstaller software.In case you don’t know, uninstaller software such as will completely remove Outlook and all files and registry entries associated with it. By doing so, there won’t be any leftover files on your PC, and it will be as if Outlook was never installed.Once you remove Outlook, install it again and check if the problem reappears.
Solution #5 – Use System RestoreIf the problem with Outlook 2016 crashes is still there, you might be able to fix the issue simply by using System Restore feature. System Restore allows you to revert changes on your PC and fix various issues, and to use System Restore, you just need to do the following:. Press Windows Key + S and type system restore. Select Create a restore point from the list of results. System Properties window will appear. Click the System Restore button.
When System Restore window opens, click Next to proceed. Check Show more restore points option, if available. Now you just have to pick the desired restore point and click Next. Follow the instructions on the screen to complete the restoration process.After restoring your PC, check if the problem is still there.Outlook 2016 crashes can be quite problematic and prevent you from working with attachments. However, we hope that you managed to fix the issue using one of our solutions.
“Hi, I am an Outlook user recently I am getting frustrated while the usage of my Outlook email client application. Now, it shows like Outlook crashes when opening 2016, 2013, 2010, 2007 error. My Outlook failed suddenly, can anybody please help me to eliminate this disaster.”Normally, people use the Outlook or some other email client application without bothering any after effects. Also, the users get stuck in the situations like can’t access files or like Outlook crashes when opening attachments etc. There are some users, they do not even know that if the Outlook email client application crashes.
To avoid those issue crash error signature information is shown:AppName: Outlook.exeAppVer: 14.0.4760.1000ModName: Kernelbase.dllModVer: 6.1.7600.16385Offset: 0003194bThe above problem is occurred due to the corruptions in the Outlook data files. To avoid MS Outlook crashes constantly issue and to we can use the below manual steps.
Outlook 2010 Crashes When Opening Attachments
Hello together,OS: Windows Server 2016Provisioning method: MCS Shared desktopsOffice Vers: Office 2016VDA Vers: 7.15when user connect to their windows server 2016 shared desktop and try to attach files to an email outlook instantly crashes. (Not responding.)Things I tried:1. Repair office2. Uninstall office normal and reinstall it3. Uninstall office with revo and reinstall itAfter that I was interested if the problem also occurs in the master image, to figure out if its a citrix-side problem when provisioning or its just a broken master image.I found out that Outlook is working without any problems in the master image. If i provision the image via MCS, outlook is broken as described.My Windows Server 2012R2 citrix environment is working great with office 2016Is anyone experiencing the same problems? Is someone running Office 16 under Server 2016?
Do you have any advice how I can fix the problem?I hope everything is clear despite my bad english.Thank you in advance.
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